![]() ![]() ![]() ![]() In the Outstanding Transactions section, make sure that the correct invoice is selected.įor your reference you may check out this article about credit memo, credit, or refund.Enter the necessary information on the Receive Payment window.Locate the invoice you want to apply the credit to and click Receive Payment.Select Customers and click the customer’s name.Once done, apply your credit memo to the invoice. On the Receive Payment window, click More.Find the customer that you wanted to apply for the credit memo.Since you’ve already received the payment from your customer, what you can do is delete the payment that you received so you can apply the credit memo to the invoice. Once done, you can apply it to an open invoice for a given customer. Hello, a customer paid you more than what was owed, returning a product, requesting a refund you can create a Credit Memo.
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